Contact Us
Get in Touch
We're here to help you make the most of your Closetts experience. Whether you have questions about our AI styling service, need technical support, or want to share feedback, we'd love to hear from you.
Email Support
For all inquiries, support requests, and feedback, please email us at:
We typically respond to emails within 24-48 hours during business days.
What to Include in Your Message
To help us assist you quickly and effectively, please include the following information in your email:
Technical Support
- Description of the issue
- Steps you took before the problem occurred
- Your device and browser information
- Screenshots if applicable
Account & Billing
- Your account email address
- Subscription plan details
- Billing questions or concerns
- Account access issues
Feature Requests
- Detailed description of the feature
- How it would improve your experience
- Any specific use cases
- Priority level for you
General Feedback
- What you love about Closetts
- Areas for improvement
- User experience suggestions
- AI styling feedback
Frequently Asked Questions
How does the AI styling work?
Our AI analyzes your uploaded clothing items and creates outfit recommendations based on color coordination, style compatibility, occasion appropriateness, and your personal preferences.
Can I change my subscription plan?
Yes! You can upgrade or downgrade your subscription plan at any time through your account settings. Changes will take effect at your next billing cycle.
Is my data secure?
Absolutely. We use industry-standard security measures to protect your data. Your clothing images and personal information are stored securely and never shared with third parties.
Do you offer refunds?
All sales are final and we do not offer refunds. You can cancel your subscription at any time to prevent future charges.
Business Hours
While our AI styling service is available 24/7, our support team typically responds to emails during regular business hours. We strive to respond to all inquiries within 24-48 hours.
Stay Connected
Follow our updates and new features by staying connected with Closetts. We're constantly improving our AI technology and adding new features to enhance your styling experience.